Simplified Terms & Conditions

Apr 17, 2012   //   by Angela Cirrone   //   Blog Posts  //  No Comments

On your average day, how many website terms and conditions & privacy policies do you come across? As the Community Manager here at Hollis Interactive, I come across many. If you are wondering how many I read, the answer is probably 1 out of every 5; the others I skim. In an article I recently read, it was found that about 97% of websites have some set of terms and conditions or policies. 

The average privacy policy is about 2,514 words and takes the average reader about ten minutes to read.  Upon further research, Lorrie Faith Cranor and Aleecia McDonald of Carnegie Mellon were able to determine that it would take the average person approximately 76 eight-hour work days to read each and every privacy policy they came across in one year. Unreal right?
Another blog posted that the length of Paypal’s terms and conditions are longer than Shakesbeare’s Hamlet
Paypal takes the biscuit, however, with a total word count for its T&Cs of 36,275 words (when you factor in its 9,204-word privacy policy, acceptable use policy, eBay shipping services policy and UK billing agreement terms). To put that in context? It’s longer than Shakespeare’s Hamlet. Apple iTunes isn’t much better. Some 2,456 words of privacy terms plus a further 17,516 of terms of use add up to 19,972 words of reading – longer than Macbeth. – Rich Parris of Which? Conversation

So have you read Paypal's terms? My guess is that you probably started reading it and then realized you might be there all day! Let's look at it from another view: what happens if you read it and don’t agree? Well, then you won’t be using Paypal or eBay again. These websites don't leave you much of a choice; you accept the terms or don’t use their site or service.  

If you are one of the 12% that have read Google’s new privacy conditions, can you sum it up for us among the other 88%? One website just did this for their Terms and Conditions, take a look


That makes it easier, right? Do you think that more websites should do what 500px did?
Sources: TechCrunchNerveThe Atlantic500px, Which? Conversation

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